Last updated: November 2026
A claim is confirmed only after we reply on WhatsApp and confirm your size and address. Sending a message does not by itself reserve a pair. We may decline a claim if the offer is exhausted, if the same household has already claimed, or if the details provided are incomplete or inaccurate.
Trial pairs are dispatched within 2–3 business days of confirmation and typically arrive in 7–12 business days. Delivery times are estimates, not guarantees. Risk of loss passes to you on delivery.
Available sizes are S, M, L and XL. If the fit is wrong, contact us within 14 days of delivery with a photo and we will arrange an exchange, subject to stock. Items must be unworn apart from trying them on.
The trial asks for honest feedback. We never require a positive review, a specific rating, or a public post in exchange for a trial pair. Any review you choose to write is your own.
Do not submit false information, claim multiple trials from the same household, resell trial pairs, or use this site for any unlawful purpose. We may cancel a claim that breaches these rules.
Product descriptions and photographs are for illustration. Colours may vary slightly between production batches and screens. The gloves are designed for everyday winter warmth; they are not protective equipment and are not intended for industrial, chemical or extreme-condition use.
To the extent permitted by law, our liability in connection with a trial pair is limited to the shipping amount you paid. Nothing in these terms limits rights you have under applicable consumer law.
These terms are governed by the laws applicable at our place of business. If any provision is found unenforceable, the rest remains in effect.